• Orders MUST be placed at least with a 2-day notice.

• Orders placed online are available for pick-up during posted hours: 10am - 4pm. You can always pull that information from your confirmation e-mail. We always e-mail the exact home-studio address at least within 3 hours after submitting your order. Our home-studio zip code is 75227 (near Buckner & Bruton).

• Orders MUST be placed with at least a 2-day notice.

• We only deliver within a 20-mile radius of our home studio in 75227.

• Delivery price is dependent on your distance from the studio (in miles).

  ~Local Communities ($10): White Rock/Casa Linda, Lakewood, Downtown Dallas, Mesquite & Pleasant Grove.

  ~Nearby ($20): Richardson, Far North Dallas & Garland.

• Deliveries typically take place between the hours of 10am and 4pm.

• We always make our best efforts to place the delivery blooms in the shady areas, IF no one is home upon delivery arrival.

• We highly encourage you to notify your recipient that a floral delivery is coming their way + keep an eye out for our "delivery on the way" email / call.

Need to know your exact delivery cost? Go through the checkout process and include the delivery address for your order.

We are not able to refund delivery fees + costs after a delivery has been made.

Absolutely NO REFUNDS will be made based on improper flower care from the customer or recipient. Once flowers leave the store premises, Monarch & Marigold Studio is no longer responsible for damages or mishandling that may occur.

This includes sun damage / overheating if the recipient is unable to bring the flowers inside at time of delivery. We always make our best efforts to place the delivery blooms in the shade.